Q: Do you offer local and long-distance moves?
A:
Whether you're moving across the street or across the country we can help.
Q: Do you provide insurance on my move?
A:
Yes, Vernay Moving and Storage carries coverage that's required to meet industry standards. For your convenience, additional coverage is available.
Q: What forms of payment do you accept?
A:
Currently, we accept Discover, MasterCard, Visa, and Cash.
Q: Are there any items you will not move for me?
A:
Yes. Due to laws that govern our industry, there are certain items we're prohibited from transporting. Items including: flammable and explosive materials, live animals, liquids, chemicals, cleaning products, live plants and others. For a complete list of the prohibited items, give us a call or email us.
Q: What if the weather is bad on my moving day? Can I reschedule?
A:
Weather delays are not allowed except in extreme cases where weather conditions present a risk to personal safety. Our team has experience working in a variety of adverse weather conditions and is fully equipped to protect your belongings from weather damage while in transit to or from our trucks.
Q: How much advance notice do you need in order to schedule my move?
A:
The more notice you can provide us, the chances are greater that we'll be able to accommodate your needs. This is especially true during the busy summer months. We generally ask that you try to schedule your move at least six weeks in advance to ensure our availability.